Privacy Policy

MTCI Healthcare Services (“MTCI,” “we,” “us”) respects your privacy. This Privacy Policy explains what information we collect through our website and services, how we use it, and the choices you have. It applies to www.mtcihealthcare.com and any related forms and intake materials.

Information we collect

• Contact details you submit through consultation, staffing, or contact forms — name, email, phone, county, facility name, role, and similar fields.
• Care intake details you provide voluntarily (e.g. patient needs, preferred contact time, insurance type). Do not include sensitive clinical detail that is not necessary to schedule a consultation.
• Usage data such as pages viewed, device, and approximate location derived from your IP address.

How we use information

• To respond to inquiries, schedule consultations, and coordinate care or staffing.
• To send service-related communications (confirmations, follow-ups, reminders).
• To improve our website, services, and operations.
• To comply with legal, licensing, and regulatory obligations.

HIPAA notice

When MTCI provides care, certain information becomes Protected Health Information (PHI) under HIPAA. PHI is handled under our Notice of Privacy Practices, which is provided at the time of service. Submitting a form on this website does not by itself create a treatment relationship; please avoid sending detailed PHI through web forms.

Sharing

We do not sell personal information. We share information only with: (a) staff and contracted clinicians who need it to deliver services, (b) vendors that support our operations (e.g. hosting, email delivery, scheduling) under confidentiality obligations, and (c) authorities when required by law.

Data retention & security

We retain information for as long as needed to provide services and to meet legal, tax, and recordkeeping requirements. We use reasonable administrative, technical, and physical safeguards to protect information, but no method of transmission or storage is 100% secure.

Your choices

• You can opt out of marketing emails using the unsubscribe link in any email.
• You can request access to, correction of, or deletion of your personal information by emailing privacy@mtcihealthcare.com.

Children

Our website is not directed to children under 13, and we do not knowingly collect personal information from them.

Changes

We may update this policy from time to time. Material changes will be reflected by updating the effective date above.

Contact

MTCI Healthcare Services · (240) 744-4085 · privacy@mtcihealthcare.com

See also our Terms of Service.