Privacy Policy

MTCI Healthcare Services ("MTCI," "we," "us") respects your privacy. This Privacy Policy explains what information we collect through our website and services, how we use it, and the choices you have.

Information we collect

• Contact details you submit through consultation, staffing, or contact forms — name, email, phone, county, facility name, role.
• Care intake details you provide voluntarily (e.g. patient needs, preferred contact time, insurance type).
• Usage data such as pages viewed, device, and approximate location derived from your IP address.

How we use information

• To respond to inquiries, schedule consultations, and coordinate care or staffing.
• To send service-related communications (confirmations, follow-ups, reminders).
• To improve our website, services, and operations.
• To comply with legal, licensing, and regulatory obligations.

HIPAA notice

When MTCI provides care, certain information becomes Protected Health Information (PHI) under HIPAA. PHI is handled under our Notice of Privacy Practices, provided at the time of service. Please avoid sending detailed PHI through web forms.

Sharing

We do not sell personal information. We share information only with: (a) staff and contracted clinicians who need it, (b) vendors that support our operations under confidentiality obligations, and (c) authorities when required by law.

Data retention & security

We retain information for as long as needed to provide services and meet legal requirements. We use reasonable safeguards but no method of transmission or storage is 100% secure.

Your choices

• You can opt out of marketing emails using the unsubscribe link in any email.
• You can request access, correction, or deletion by emailing privacy@mtcihealthcare.com.

Contact

MTCI Healthcare Services · (240) 744-4085 · privacy@mtcihealthcare.com

See also our Terms of Service.